Complaints Procedure

We are committed to providing high quality services for all members of the -

  • public
  • businesses
  • organisations

Hull and East Yorkshire Combined Authority is committed to providing high quality services for all members of the public, businesses and organisations.

If you are dissatisfied and wish to make a complaint, you can contact us in the following ways -

  • transport complaints
  • other complaints

Transport complaints

If you have a complaint about a bus or train service or driver, please contact that operator directly.

Bus operator details -

Train operator details -

Other complaints

If you wish to make a non-transport related complaint, please contact us by email.